Returns & Refund Policy
We want you to love your Royal Penny Designs outfit. Here is a clear overview of our return policies and custom adjustment guarantees.
Ready-to-Wear Items
Standard sized purchases can be returned or exchanged within **14 days** of delivery. Items must be unworn, unwashed, with tags attached, and in their original packaging.
Custom Tailored Orders
Because custom-fit outfits are crafted according to your personal body measurements, they are **final sale** and cannot be returned for a refund. However, we offer free adjustments if the fit is incorrect!
How to Request a Return or Alteration
To start a standard return, or to request a free fitting alteration on your tailored clothing, email us at:
Please include your **Order Number**, photos of any fitting issues (for tailored outfits), and whether you prefer an exchange, store credit, or a refund (where applicable).